Pholosa Credit Solutions

If you as a company recon that you want to use the serivces of pholsa credit solutions, read this:

Phololsa Credit solutions was where my name was handed over to by telkom sa. Now i probably deserved that for not checking if anything was outstanding on my telkom phone account after moving to a new address.

After about 6 years I decided to open a new telkom account to get adsl. There they told me that there was an unpaid invoice, but i was handed over to pholosa.  6 years it stayed on their books. never did they try and contact me. My name was listed for another matter, with my new address. That company contacted me, and we solved the problem in a 2 days. Pholosa never tried to get my new address. they did nothing to try and track me down fast, to get the money for their client, telkom. This might be a stratagy perhaps. as you can imagine that one invoice can run some interest and legel fees after 6 years. If you want to get your bad debt back, go to a real collector. pholosa is in the game for their own interest. They are past incompotence.

another thing, I called them, to find out what i owe them. i sighed, and paid the FULL amount. more than a week later, they still cannot find the payment.

When you speak to them, you get the feeling this is what their filing system looks like.